Privacy Policy

Effective Date: 27/03/2025

At Screenora, operated by NewGen Enterprises, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our e-commerce website, purchase our products, or interact with our services.

1. Information We Collect

We collect various types of information to enhance your shopping experience:

a) Personal Information

When you place an order, create an account, or subscribe to our newsletters, we may collect:

  • Your full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (handled securely by third-party payment processors)

b) Non-Personal Information

We may also collect non-identifiable data, such as:

  • Your IP address and device type
  • Browser information and operating system
  • Referring website or source
  • Browsing behavior, such as pages visited and time spent on our site

c) Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to:

  • Personalize your experience
  • Analyze website performance and trends
  • Deliver relevant advertisements

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected data for various purposes, including:

  • Order Processing – To fulfill your purchases and provide customer support.
  • Account Management – To create and manage your account.
  • Personalization – To recommend products based on your browsing and purchase history.
  • Marketing & Promotions – To send special offers, newsletters, and updates (you can opt out anytime).
  • Website Optimization – To improve user experience and website functionality.
  • Security & Fraud Prevention – To protect against unauthorized transactions and security threats.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

a) Service Providers

We work with trusted third-party partners, including:

  • Payment processors (to facilitate secure transactions)
  • Shipping and logistics companies (to deliver your orders)
  • Marketing and analytics providers (to enhance user experience)

b) Legal Authorities

We may disclose information if required by law, in response to legal requests, or to protect our rights, customers, or business operations.

c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement advanced security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption for transactions
  • Restricted access to personal information
  • Regular security audits and updates

Despite these efforts, no online transmission is 100% secure. We encourage users to protect their accounts with strong passwords and report any suspicious activity.

5. Your Rights & Choices

You have control over your personal data and can:

  • Access & Update Information – Modify your account details anytime.
  • Opt Out of Marketing – Unsubscribe from emails or change notification preferences.
  • Request Data Deletion – Ask us to delete your personal data (subject to legal obligations).
  • Disable Cookies – Adjust your browser settings to limit tracking technologies.

To exercise your rights, please contact us at [Your Contact Information].

6. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We recommend reviewing their policies before providing personal information.

7. Children's Privacy

Our website is not intended for individuals under 12 years of age. We do not knowingly collect data from children. If you believe we have inadvertently gathered information from a minor, please contact us for removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with the new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Screenora (Owned by NewGen Enterprises)
Email: info@screenora.com
Phone: 8849714940
Office Address: 407, Siddhi Vinayak Arcade, Vasna, Ahmedabad-380007

We appreciate your trust in Screenora and are committed to keeping your personal information secure.