Shipping Policy

At Screenora, we aim to provide a seamless and reliable shipping experience for all our customers. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.
  • You will receive an order confirmation email once your purchase is successfully placed.
  • If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email.

2. Shipping Methods  Delivery Time

Location

Estimated Delivery Time

West India

2-4 business days

North India

5-7 business days

South india

5-7 business days

East India

5-7 business days
  • Delivery times may vary based on your location and chosen shipping method.
  • Tracking details will be provided once your order has been shipped.

3. Shipping Restrictions

  • We currently ship within India only. International shipping options will be available soon.
  • Orders cannot be delivered to P.O. Boxes or APO/FPO addresses.
  • Certain remote locations may experience longer delivery times.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order by visiting this link and entering your tracking number.
  • If you do not receive your tracking information within the estimated processing time, please contact us at info@screenora.com.

5. Shipping Delays & Issues

  • Lost or Stolen Packages: If your tracking information indicates that your package was delivered but you have not received it, please check with neighbors or your local courier service.
  • Delays Due to Unforeseen Circumstances: Weather, carrier delays, and other factors may impact delivery times. We appreciate your patience in such cases.
  • If your package is significantly delayed, please contact us for further assistance.

6. Address Accuracy & Changes

  • Please ensure that your shipping address is accurate before placing an order.
  • We are not responsible for undelivered packages due to incorrect addresses.
  • If you need to modify your address after placing an order, contact us within 24 hours at info@screenora.com.

7. Returns Due to Failed Delivery

  • If a package is returned to us due to an incorrect address, failed delivery attempt, or unclaimed package, we will contact you for reshipment options.
  • Additional shipping charges may apply for resending the package.